taj777 Privacy Policy

taj777 is an online gaming and sports betting platform serving players primarily in Bangladesh. We are committed to handling all personal data with transparency, integrity, and care. This Policy applies to all personal data collected through the taj777 website, mobile-optimised interface, customer support channels, and any other touchpoints through which you interact with the Platform.

This Policy should be read in conjunction with the taj777 Terms and Conditions and Responsible Gaming Policy. Capitalised terms used in this Policy without separate definition carry the meanings assigned to them in the Terms and Conditions.

For the purposes of this Privacy Policy, taj777 acts as the data controller in respect of the personal information it collects from Players and Platform visitors. As data controller, taj777 is responsible for determining the purposes and means by which personal data is processed.

All data-related enquiries, access requests, correction requests, and deletion requests should be directed to the taj777 Data Protection contact at: [email protected]. Please include "Privacy Request" in the subject line of your message so that it is directed to the appropriate team without delay.

taj777 collects personal data from Players through several channels: directly when you register or update your Account, automatically as you use the Platform, and from third parties where permitted by law. The categories of personal data we collect include the following:

We do not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information, unless such data is voluntarily provided in connection with a responsible gaming request (for example, a self-exclusion application citing a gambling disorder). Where such data is provided, it is treated with the highest level of confidentiality and processed solely for the stated purpose.

taj777 uses the personal data it collects for the following specific purposes:

• Account Management: To create, verify, maintain, and administer your Player Account, including processing deposits, withdrawals, and bonus credits.
• Identity and Age Verification: To confirm that all Players meet the minimum age requirement of 18 years and to verify identity as required for KYC compliance.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, multiple account registrations, and other prohibited conduct as defined in the Terms and Conditions.
• Platform Delivery and Improvement: To deliver the gaming and betting services you have requested, and to analyse Platform usage patterns in order to improve performance, user experience, and product offerings.
• Customer Support: To respond to your enquiries, resolve disputes, and provide assistance through our 24/7 support team.
• Responsible Gaming: To monitor gameplay patterns that may indicate problem gambling behaviour and to action responsible gaming requests such as deposit limits and self-exclusion.
• Compliance: To fulfil our obligations under applicable anti-money laundering (AML) regulations and other legal requirements, including the retention of transaction records for legally prescribed periods.
• Communications: To send you account-related notifications, security alerts, and — where you have opted in — promotional communications about offers and new features on the Platform.

taj777 does not use your personal data for automated individual decision-making or profiling in any manner that produces legal or similarly significant effects upon you without your prior knowledge and consent.

taj777 processes your personal data under one or more of the following recognised legal bases:

• Contractual Necessity: Processing that is required to perform the contract between you and taj777 — principally, the Terms and Conditions you agreed to upon registration. This covers Account creation, payment processing, game delivery, and support.
• Legal Obligation: Processing that taj777 is legally required to carry out, such as identity verification, anti-money laundering checks, and the retention of financial transaction records.
• Legitimate Interests: Processing carried out in the legitimate interests of taj777 or a third party, where those interests are not overridden by your rights and interests. This includes fraud detection, Platform security, internal analytics, and responsible gaming monitoring.
• Consent: Processing based on your freely given, specific, and informed consent — primarily in relation to optional marketing communications. You may withdraw consent at any time by contacting [email protected] or by using the opt-out mechanism included in any promotional message.

taj777 does not sell your personal data to third parties. We share personal data only in the following limited and controlled circumstances:

• Payment Service Providers: We share necessary financial and identity data with payment processors including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank solely for the purposes of processing deposits and withdrawals. These providers are bound by their own confidentiality obligations and applicable data protection standards.
• Identity Verification Partners: Where KYC verification is required, we may share identity documents and related data with accredited third-party verification service providers. These partners act under strict contractual data processing agreements.
• Game Content Providers: Game studios such as Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, and Spribe may receive limited technical data (such as session tokens and game history) necessary to deliver their game products. These providers do not receive personally identifiable information beyond what is required for game operation and fairness auditing.
• Legal and Regulatory Authorities: We may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, court order, or in response to a lawful request in connection with fraud investigations or anti-money laundering inquiries.
• Business Transfers: In the event of a merger, acquisition, or sale of assets involving taj777, personal data held by the Platform may be transferred to the acquiring entity, subject to that entity honouring the commitments in this Privacy Policy.

taj777 uses cookies and similar tracking technologies to operate the Platform efficiently and to provide a secure, personalised experience. A cookie is a small text file placed on your device by a web server. The types of cookies used on the Platform are as follows:

• Essential Cookies: These are strictly necessary for the Platform to function. They manage your login session, maintain security tokens, and remember your preferences during a browsing session. The Platform cannot operate correctly without these cookies. No consent is required for essential cookies.
• Functional Cookies: These cookies remember choices you make — such as language preferences and display settings — so that you do not have to reconfigure the Platform each time you visit.
• Analytics Cookies: These cookies collect aggregated, anonymised data about how Players navigate and interact with the Platform. This data is used to identify performance bottlenecks and to improve the overall user experience. No individual Player is identified through analytics data.

You may adjust your browser settings to refuse or delete cookies at any time. Please note that disabling essential cookies will impair the functionality of the Platform and may prevent you from logging in or accessing certain features.

taj777 does not use third-party advertising cookies or tracking pixels that follow users across unrelated websites.

taj777 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• SSL/TLS Encryption: All data transmitted between your device and the taj777 servers is encrypted using industry-standard 256-bit SSL/TLS protocols, ensuring that your login credentials, financial data, and personal information cannot be intercepted in transit.
• Access Controls: Access to personal data within taj777 is restricted on a need-to-know basis. Only authorised personnel with a legitimate operational need may access Player data, and all such access is logged and monitored.
• Secure Storage: Personal data is stored on servers protected by firewalls, intrusion detection systems, and regular security auditing. Financial data and sensitive verification documents are stored in encrypted form.
• Password Security: Player passwords are stored using secure one-way hashing algorithms. taj777 staff cannot retrieve your plain-text password. If you forget your password, a reset process is provided.
• Incident Response: In the event of a data security incident that poses a risk to Player rights and interests, taj777 will take immediate steps to contain the incident, assess the scope of impact, notify affected Players where required, and implement remediation measures.

Whilst taj777 takes all reasonable precautions to protect your data, no internet-based system can guarantee absolute security. Players are encouraged to use a strong, unique password for their Account and to notify us immediately at [email protected] if they suspect any unauthorised access to their Account.

taj777 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or for such longer periods as may be required by applicable law or legitimate business necessity. The following general retention principles apply:

• Active Account Data: Personal data associated with an active Player Account is retained for the duration of the Account relationship and for a defined period thereafter to address any outstanding disputes, refund claims, or regulatory inquiries.
• Financial Transaction Records: Records of deposits, withdrawals, and betting transactions are retained for a minimum period as required by applicable anti-money laundering regulations.
• Identity Verification Documents: KYC documents are retained for the period required by applicable law following the date of Account closure or the date the documents were submitted, whichever is later.
• Support Communications: Records of customer support interactions are retained for a reasonable period to facilitate follow-up, quality assurance, and dispute resolution.
• Marketing Consent Records: Records of marketing consent and opt-out requests are retained for as long as necessary to demonstrate compliance with our marketing obligations.

Upon expiry of the applicable retention period, personal data is securely deleted or rendered permanently anonymous in a manner that prevents re-identification.

As a Player, you have the following rights in relation to the personal data taj777 holds about you. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request":

• Right of Access: You may request a copy of the personal data taj777 holds about you, along with information about how it is processed.
• Right to Rectification: You may request the correction of any inaccurate or incomplete personal data we hold about you. You may also update certain Account details directly through the Account settings interface.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal retention obligations that apply to taj777.
• Right to Restrict Processing: You may request that we temporarily restrict the processing of your personal data in certain circumstances — for example, while you contest the accuracy of data we hold.
• Right to Data Portability: Where processing is based on your consent or on contractual necessity, you may request that we provide your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You may object to the processing of your personal data where that processing is based on our legitimate interests. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

taj777 will respond to verified data rights requests within a reasonable period, subject to any identity verification requirements necessary to protect your data from unauthorised third-party access.

The taj777 Platform is strictly intended for adults aged 18 years and over. We do not knowingly collect personal data from individuals under the age of 18. Age verification is a mandatory step in the Account registration process, and additional verification may be requested at any time.

If taj777 discovers or is notified that personal data has been collected from a person under the age of 18, the associated Account will be immediately closed, all balances will be handled in accordance with the Terms and Conditions, and the personal data of the minor will be securely deleted from our systems without undue delay.

Parents or guardians who believe a minor may have registered an Account on the Platform are encouraged to contact us immediately at [email protected] so that appropriate action can be taken promptly.

The taj777 Platform primarily serves players in Bangladesh, and personal data is processed in connection with the delivery of our services. In certain circumstances, personal data may be processed by our service providers in locations outside Bangladesh — for example, where a game content provider or technical infrastructure partner operates servers in another country.

Where personal data is transferred internationally, taj777 ensures that appropriate safeguards are in place to protect the data to a standard at least equivalent to the protections described in this Privacy Policy. Such safeguards may include contractual data processing agreements with the receiving party that impose binding data protection obligations consistent with this Policy.

By using the taj777 Platform, you acknowledge that your personal data may be transferred to and processed in countries other than Bangladesh as described in this section.

taj777 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. Any material changes to this Policy will be notified to registered Players via the email address associated with their Account and/or by a prominent notice on the Platform, prior to the changes taking effect.

The "Last updated" date at the top of this Policy will be revised whenever changes are made. We encourage Players to review this page periodically to stay informed about how their personal data is being protected and used. Continued use of the Platform after any policy update constitutes acceptance of the revised Privacy Policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data taj777 holds about you, please contact us through the following channel:

• Email: [email protected] (plain text — not a clickable link)
• Subject Line: Please use "Privacy Request" for data rights requests and "Privacy Enquiry" for general questions
• Support Hours: 24 hours a day, 7 days a week, including public holidays — Bangladesh Standard Time (BST, UTC+6)
• Response Time: We aim to acknowledge all privacy-related requests within 2 business days and to provide a substantive response within 14 business days

For responsible gaming requests — including self-exclusion, deposit limit adjustments, and cooling-off periods — please visit the taj777 Responsible Gaming page or contact the support team directly. All such requests are handled with strict confidentiality and prioritised accordingly.